FAQs

It depends on your selected tier.

1-Year Pro Membership (Advanced Ceramic): To lower the barrier to entry, Sanislink provides this hardware under a hardware-as-a-service license while you maintain your active subscription.

Other Precious Metal Editions: You own the hardware. These premium rings are your personal asset and may include ongoing membership benefits according to the applicable Sanislink terms for your selected edition. If a bonus Ceramic Ring is included, it is intended for the same wearer and the same Sanislink App account.

The $60 early-access subscription is not guaranteed to be reimbursable by HSA/FSA. Sanislink is a general wellness platform, not a medical device. Eligibility depends entirely on your specific plan administrator and may require a Letter of Medical Necessity (LMN) from a healthcare provider. HSA/FSA reimbursement is not promised or guaranteed.

You keep the hardware.

If you do not renew Pro after the included access period, the App may move to a more limited experience, such as Basic Mode, depending on the plan and product configuration available at that time. Certain Pro features, including advanced insights, trend analysis, and premium wellness summaries, may require an active subscription.

You may renew your subscription at any time if you want to reactivate eligible Pro features. Available features may vary by plan, product version, firmware, and account status.

Points or rewards, where available, may be applied according to Sanislink's active rewards terms. Availability, value, and eligibility may vary by program rules and account status.

No. Sanislink does not sell your personally identifiable information.

Sanislink is designed with privacy-focused data processing. Wellness-related data may be processed through authorized Sanislink systems to provide app functionality, wellness summaries, and ecosystem services. We do not sell personally identifiable information.

Users are responsible for following account security guidance and protecting their account credentials.

No. Sanislink is designed to provide a thoughtful balance of hardware, software, and wellness ecosystem access.

Early-access pricing may be used to make the ecosystem more accessible while Sanislink continues to scale production, software services, and user feedback programs.

Early users help shape and improve the Sanislink ecosystem.

The amount varies by ring size and metal type.

Examples including typical manufacturing process losses:

  • Size 8, 18K Gold: approximately 4.6 grams
  • Size 9, Platinum: approximately 7.8 grams
  • Size 9, Silver: approximately 4.7 grams

Final weights may vary by size, design, material, and manufacturing tolerance.

No.

The Sanislink ring, accompanying software, and AI reports are designed strictly as a general wellness product.

While it uses wellness sensors to show biometric trends, it is not intended for medical diagnosis, cure, mitigation, treatment, or prevention of any disease.

Please consult a qualified healthcare professional for any medical concerns.

Yes. Two Sanislink rings can be connected to the same Sanislink App account, but they should be worn by the same person.

No. Each person should use their own Sanislink App account. Sharing one account across different people may affect data consistency, privacy, and the overall App experience.

Yes. Each ring should be registered the first time it is used. After initial setup, the App should reconnect to the nearby or most recently used ring when available.

Sanislink rings connected to the same App account are intended for the same wearer. If a set includes two rings, they should be used by the same person, not split between different users.

If your premium set includes a Ceramic Ring, it may be connected to the same Sanislink App account as your other Sanislink ring. The included Ceramic Ring is intended for the same wearer and should not be treated as a separate account or a separate user's device.